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Client Services

How can we help you?

Texas CLASS welcomes the opportunity to address your comments and questions. If you cannot find the answer to your question in our Questions & Answers section, please use the Information Request Form below or contact us at:

Texas CLASS Client Services
717 17th Street, Suite 1850
Denver, CO 80202

Phone: (800) 707-6242
Fax: (855) 848-9910

If you have any questions for the Texas CLASS Client Service Team, please fill out the form below and a Texas CLASS representative will contact you shortly. If you would like to contact our Relationship Team, please click here.

Texas CLASS Client Service Request Form

Common Questions

  • How quickly can I expect to receive login credentials?

  • Login credentials will be distributed once a user is added to an account.

  • How does an existing Texas CLASS Participant change or update their login credentials?

  • Once logged in, Participants can update their password by selecting the Administration menu then choosing My Info.

  • When are wires sent from my account when I request a withdrawal?

  • Wires are sent every hour with the final distribution taking place shortly after the close of the fund at 4:00 p.m. CT; distribution times are subject to change as needed by the Texas CLASS Administrator.

Hours of Texas CLASS Client Service Operation:

Monday – Friday 8:30 a.m. – 4:30 p.m. CT

Daily Cut-off Time for Transactions:

4:00 p.m. CT

Updating your Account:

If you’d like to update authorized individuals or linked bank accounts your Texas CLASS account, please fill out the Signatory and/or Bank Amendment Forms that are available in the FAQs in the Help Section within the Texas CLASS Online Transaction Portal.

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